22 February 2023

Google employees critical of CEO

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After Google's blunder when introducing its own chatbot Bard, criticism of CEO Sundar Pichai is increasing. Google employees are already talking internally about a "hasty, botched" announcement that is "comically short-sighted".
Where previously Google employees often used memes to humorously mock the company's quirks and missteps, the messages now took on a more serious tone, even targeting Pichai himself. "Dear Sundar, please take a long-term view again." The post received many positive reactions from employees.
Another meme said "Sundar and management deserve a Perf NI", the lowest category in Google's performance rating system. "They are not 'Googley' in their pursuit of 'focus'." Last year, Pichai called on employees to be more focused and more 'Googley', which means being ambitious and hardworking, with a focus on respect and teamwork.

Turning point?

In practice, AI and chatbots turn out to be less 'human' and useful than everyone expected. Microsoft also had to limit the length of chat sessions in the Bing search engine to five questions, because otherwise the chatbot would use intrusive and threatening language, or even start swearing.
Linguists are not surprised by this. According to them, ChatGPT has been unbridled since 2019. "These 'text ruminants' are good at churning out a statistically plausible mash of words, without any understanding or reasoning ability," says one of them in the Volkskrant, a Dutch newspaper. Unlike humans, who like to put meaning in words or conversations. Seen in this way, it will take some time before a chatbot becomes a fully-fledged interlocutor for humans. Perhaps we are only at the beginning of a long development, and we will have to be patient for a long time before a chatbot can actually converse on a human level and understand what is being said.

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